Request for Withdrawal

Have you placed an order on our online store and wish to exercise your right of withdrawal?

Fill out the form below to start the online withdrawal process.

To identify your order, you will be asked to enter:

  • the withdrawal code associated with the order;
  • the email address used during the purchase.

The withdrawal code can be found in the order confirmation email.

After submitting the form, you will receive a confirmation notification at the email address provided.

Order Data
Enter the return code and the email address used for the purchase.
Did you place the order before the online procedure was activated?

In some older orders, the return code may not be present. In this case, we invite you to contact our customer service at the email address info@komet.it, who will assist you in the procedure and provide you with the necessary code.